Shipping Policy
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from big-b.store. By placing an order on our website, you agree to the terms mentioned below.
Order Processing Time
All orders placed on big-b.store are processed after successful payment confirmation. Order processing usually takes 1 to 3 business days. Orders are not processed or shipped on Sundays or public holidays.
Once your order is processed, it will be handed over to our trusted courier partners for delivery.
Shipping Coverage
Currently, big-b.store ships products to most locations across India. Delivery availability depends on courier service coverage in your area. We do not offer international shipping at this time.
Estimated Delivery Time
The estimated delivery time for most orders is 5 to 10 business days from the date of dispatch. Delivery time may vary depending on factors such as:
- Customer location
- Courier partner operations
- Weather conditions
- Local restrictions or unforeseen delays
Delivery timelines provided are estimates and not guaranteed.
Shipping Charges
Shipping charges, if applicable, are clearly displayed at the checkout page before order confirmation. Shipping costs may vary based on order value, delivery location, or promotional offers.
big-b.store reserves the right to revise shipping charges at any time without prior notice.
Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS (if available). You can use the tracking information to monitor the delivery status of your order.
In some cases, tracking updates may take 24–48 hours to reflect courier system updates.
Delayed or Undelivered Orders
While we strive to deliver all orders within the estimated time, delays may occur due to circumstances beyond our control such as courier delays, strikes, weather issues, or incorrect address details.
big-b.store shall not be held responsible for delivery delays caused by third-party courier services.
Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping address details. Orders returned due to incorrect or incomplete addresses may require additional shipping charges for re-delivery.
Damaged Packages
If you receive a package that appears damaged or tampered with, please contact us immediately through the Contact Us page with supporting images or videos. We will review the issue and assist you accordingly.
Changes to Shipping Policy
big-b.store reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon being published on this page.
Contact Us
For any shipping-related questions or concerns, please contact us through the Contact Us page on big-b.store.
Thank you for shopping with big-b.store.